Complaints Procedure

In case you are not satisfied with Topas Travel’s services, please contact us via for resolution.

In the event of force majeure and damage caused by a third party, the two parties will not bear any obligation to compensate for the loss that has occurred and not bear any liability. However, each party is responsible for trying its best to help the aggrieved party to minimize losses caused by force majeure events.

In the event of a dispute, all decisions will be in accordance with the judgment of the court and the laws of Vietnam.